Contact Shahre Farang
We are here to help with support, reports, and questions.
If you need help using Shahre Farang, want to report a problem, request content, or contact us about a general matter, use the right email below so your message reaches the right team faster.
Support and reports
Report a problem
Use this address for technical issues, playback errors, account help, content requests, or anything that is not working as expected.
Email supportsupport@shahrefarang.live
- Playback problems, video loading issues, or live TV interruptions.
- Account access, favorites, Continue Watching, ratings, or history questions.
- Content requests, missing information, or incorrect title details.
- Bug reports from the website, Roku, or supported smart TV apps.
General contact
Business and general inquiries
Use this address for general questions, partnerships, advertising, business matters, press, or non-support requests.
Email Shahre Faranginfo@shahrefarang.live
- General questions about Shahre Farang.
- Business, advertising, and partnership inquiries.
- Press, community, and public communication.
- Questions that are not related to a technical support issue.
What to include in a problem report
Clear details help us reproduce the issue and improve the experience for everyone using Shahre Farang.
- The title, channel, movie, series, or episode name.
- The device you are using, such as web, Roku, or smart TV.
- A short description of what happened and when it happened.
- A screenshot if it helps explain the issue.
Official channels
You can also follow Shahre Farang through our public social channels for updates and announcements.